Terms of Service

Last updated: 10.10.2023

I. General Provisions

The Lori application was developed and designed in order to provide its Users with advanced and easy-to-use functionalities for communication by means of video chat and text messenger. The Users of Lori may upload their own photos and videos, chat with other users, share and rate the content of other users, as well as make in-app purchases (if available).

This Agreement ("Agreement") establishes a legally binding relationship between you (“you”, “your”, “User”) and us ("we", "our", "Lori", "Application", “App”, "Service", “Company”). The purpose of these Terms is to define the rights, obligations, and responsibilities of both the Company and You in relation to your use of Lori on your personal computer or mobile device.

It is crucial that you carefully read and understand these terms before accessing and using our Service. These terms apply to all users, whether registered or non-registered. By accessing and using Lori, you confirm your determination to be bound by the terms outlined herein, any amended terms as per the provisions of this Agreement, and the user guidelines established in accordance with these terms. If you do not agree with these terms, please promptly discontinue your use of Lori.

II. Modifications to these Terms

The Company retains the right to modify these Terms as deemed necessary, provided such modifications do not violate relevant laws and regulations. In the event of any changes or updates to these Terms, the Company will notify users of the details, reasons, and effective date of these changes or updates. Your continued use of Lori after the effective date of a change to these Terms means that you accept the modified terms.

III. Applicability and Eligibility

Please be aware that if you are under the age of 18, you are not permitted to access, download or use our Application. We do not knowingly collect data from individuals under 18. When using our Service, exercise caution when providing information. We may remove or refuse to post any content provided by you and may restrict or terminate your access to the Service at our sole discretion, with or without prior notice and without liability, for any reason or no reason at all.

You should refrain from using the Service if any provision of this Agreement or any part of our Service conflicts with your beliefs, views, or preferences, or if you are under the age of 18.

While the use of our Service is free, we may offer in-app purchases for additional features that you may choose to utilize.

Please be aware that we may collect and process data related to your usage of our Application. For more detailed information, please consult our Privacy Policy.

IV. Content

You acknowledge that the Service will monitor, moderate, and remove any content, including but not limited to text, photos, videos, sounds, profiles, or any other content (collectively "Content") made available within the Service, at any time and for any reason. You are solely responsible for any Content you post in the Service or share with other Service Users.

By uploading any Content to the Service via website or mobile applications, you grant us a non-exclusive, fully paid, worldwide license to use, reproduce, and publicly display the Content within the Application, as well as on other websites or mobile applications produced by us, our affiliates, or our third-party partners.

You confirm that you either own the Content you upload to the Service or have the right to grant a license for such Content. Additionally, you assert that your Content does not infringe upon the privacy, copyright, proprietary, or any other rights of any individual or entity.

V. Contacts with Users

Your interactions with other Users within and outside the Service are your sole responsibility. We strongly advise you to exercise caution and refrain from disclosing any personal, financial or any other sensitive information to other Users. While we encourage respectful interaction among users, we cannot control and therefore cannot be held accountable for the behavior of any User within or outside the Service.

VI. Forbidden Conduct

The Service is intended for personal use exclusively. You are solely responsible for any Content made available or actions taken within the Service through your account. We reserve the right to suspend or terminate your account if you violate any provision of this Agreement, misuse the Service, or engage in actions that we may deem illegal or inappropriate, whether within or outside the Service involving other Users.

We reserve the right to conduct investigations, initiate legal proceedings, or take any appropriate legal action at our discretion against individuals who violate the provisions of this Agreement.

The following activities within the Service are strictly forbidden:

Promotion of hatred, intolerance, or any form of physical or mental harm towards individuals or groups based on any characteristic or ground, including but not limited to sex, age, ethnicity, beliefs, social or cultural identity, etc.;
Posting or sharing abusive, defamatory, derogatory, threatening, offensive, obscene, harassing, embarrassing, annoying, harmful, or pornographic material that may undermine the dignity of any individual;
Posting or sharing any Content to create the impression that we support your statements or beliefs without our specific prior written consent;
Posting or sharing Content that exploits individuals in a sexual or violent manner or attempts to solicit information from minors;
Uploading, sharing, or deploying any device, hardware, or software that may extract, modify, or collect data from, frame, mirror, sublicense, transfer, sell, decipher, disassemble, compromise the integrity of, destroy, impede, restrict the functionality of, or otherwise interfere with the infrastructure, network, equipment, or operational processes of the Service;
Using any hardware or software for automatic posting of Content or registering with the Service for illicit or malicious purposes;
Employing any code (including headers, identifiers, meta tags), software, or hardware in a manner that misrepresents any information related to the Service, redirects any person to another service, application, or website for any purpose, or engages in any activity that may expose the Service to liability;
Making available or using in any manner any Content or information obtained from or via the Service other than in relation to your use of the Service and in accordance with this Agreement;
Promotion or facilitation of any illegal or religious activities;
Solicitation of personal data from other users for commercial or unlawful purposes;
Sharing or sending spam messages, false or misleading information;
Unauthorized reproduction of copyrighted intellectual property;
Engaging in any commercial activities or sales without our prior written consent.

By utilizing the Service you agree:

to comply with all applicable laws and regulations;
not to impersonate or misrepresent another user, individual, or entity;
not to allow others to access your Lori account;
not to generate data through activities such as recording, screen capturing, or photographing unless you use specific features allowed and made available by the Service and provided in such case that you comply with all relevant laws and regulations;
not to use information obtained from the Service to inflict physical or mental harm, contact, advertise, or engage in commercial activity with any user without their explicit consent (To safeguard users from such activities, we reserve the right to limit the number of messages a user may send to another user at our sole discretion for any duration);
to provide to us accurate and truthful information about yourself;
to warrant that you are at least 18 years of age, and your use of the Service complies with all applicable laws and regulations.
that we may access and disclose your account information and the Content you provide if required by law or if such access or disclosure is necessary for reasonable purposes. This includes, but is not limited to, compliance with legal procedures, enforcement of this Agreement, response to any claim, complaint, or request related to the Service or any Content, and protection of the rights of the Service or any other person or entity.

We may suspend, ban, or terminate your account if we have reason to believe that you have violated any provisions of this Agreement.

VII. Subscription, Virtual Currency, Payment Method

The Service may provide Subscriptions that the User may choose to buy. Additionally, the User may acquire internal Virtual Currency to access specific features within the Application. Please read carefully the following provisions regarding Subscription, Virtual Currency, and payment methods.

Subscription:

You have the option to purchase a subscription within the Application.
When you confirm your purchase, payment will be charged to your Apple iTunes or Google account.
Your subscription will automatically renew unless you disable the auto-renew feature at least 24 hours prior to the end of your current subscription period. You can manage your subscription settings and turn off auto-renewal by accessing your Apple iTunes or Google account settings. While you can't cancel your current subscription during the subscription period, you have the option to cancel automatic renewal at any time.
If you initially purchase a subscription with an introductory (discounted) price, please be aware that upon renewal, you will be charged the original (higher) price.
If you've already used a free trial for a subscription (if available), you won't be eligible to use it again, and you will be charged the full price for your subscription.
Purchases of Subscriptions are non-refundable and non-transferable, even if they expire or are discontinued.
We reserve the right to change the purchase price for Subscriptions at any time, as well as modify the features included in Subscriptions.
We may discontinue offering Subscriptions at any time and set expiration dates for them. Please be aware that Subscriptions cannot be redeemed for any monetary sum or monetary value.
You may cancel your Subscriptions via a third-party account following the procedures outlined by that specific third party and in accordance with their Terms of Service (please refer also to the Payment Method section below).
If you choose to cancel your subscription, the subscription benefits will remain active until the end of the current subscription term, but there will be no renewal afterwards.
We reserve the right to terminate your membership at any time and for any reason without prior notice. If we terminate your membership, you will not be eligible for a refund of any unused portion of subscription fees, if applicable. Even after your membership is terminated, this Agreement will remain in effect.

Virtual Currency:

The Service may utilize Virtual Currency that the User may acquire and spend on various features within the platform.
When you purchase or receive Virtual Currency products, you do not own them.
By using our Virtual Currency, you agree that we bear no liability to you concerning the management and use of coins and other Virtual Currencies. We also reserve the right to verify your identity and eligibility to utilize Virtual Currencies.
We are not responsible for repairing or replacing Virtual Currencies, providing credit or refunds in case of modifications, suspensions, or terminations of Virtual Currencies or related features, or for any losses or damages caused by any reasons.
Virtual Currency purchases are non-sub-licensable, non-refundable, and non-transferable, even if they expire, get revoked, or are discontinued.
We may adjust the purchase price for Virtual Currency at any time, as well as the ways in which you can use Virtual Currency.
We may revoke or cease issuing Virtual Currency at any time without prior notice, refunds, or compensation, and we may set expiration dates for Virtual Currency.
Virtual Currency cannot be exchanged for cash or any monetary value.
If you delete your account or if your account is terminated for any reason, you will lose all accumulated and unused Virtual Currency without any refund or compensation.
By using our Virtual Currency, you agree that we bear no liability to you regarding the exercise of our rights related to Virtual Currency.

Payment Method:

Paid features offered by Lori can be acquired through third-party platforms, such as Apple iTunes account or Google Play account (collectively "Third Party Account").
When you purchase any of our paid features via a Third-Party Account, the billing for these features will be managed through your Third-Party Account.

Please note that the Terms of Service for our Services and any associated subscription fees, if applicable, may be subject to change if needed. By using the Service and becoming a Member, you acknowledge our right to charge for the Service and the right to terminate a Member's Membership if they violate any provision of this Agreement or fail to make necessary payments for the Service as required by this Agreement.

VIII. Agreement, Changes of the Service

All provisions and warranties of this Agreement remain in effect as long as you use the Service. You have the right to terminate your account at any time. We retain the right to charge for the Service, suspend, or terminate your account without prior notice, at any time, for any reason, including, but not limited to, violations of this Agreement or non-payment for the Service as required by this Agreement. This Agreement remains in full force even if we terminate your account.

We may periodically update, change, modify, or remove features and functions of the Service and the Application without prior notice, unless these changes materially affect your rights or obligations. We also reserve the right to suspend or discontinue providing the entire Service at any time and for any reason, and we will notify you in such an event unless it poses a threat to the security of the Service.

IX. Copyright and Security

Unauthorized posting, reproducing, or distributing of any copyrighted or proprietary material without the prior written consent of the owner of these proprietary rights is strictly prohibited.

We reserve the right to suspend or terminate the accounts of Users who violate copyright.

If you have reason to believe that your copyrighted work has been copied and posted on our Service in a manner that infringes your proprietary rights, please contact our support team. You may be asked to describe your case and provide the following data:

A description of the copyrighted work that has been supposedly infringed;
The material posted on the Service that you believe infringes the copyrighted work;
A signature (electronic or physical) of the person authorized to act on behalf of the copyright owner;
Your contact information;
A written statement from you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement from you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

We reserve the right to conduct background investigations on our Users using publicly available records if required by applicable legislation, and you agree to such investigations. You also agree to be solely responsible for safeguarding your credentials and for any actions taken using your account on the Service.

In case of unauthorized access to your account, please promptly contact our support team.

X. Disclaimers

When accessing and using the Service you agree to the following:

You utilize the Service and consume its Content at your own risk.
You bear sole responsibility for any losses or damages incurred by you, your devices, or those of others, which may arise from your use of the Service.
The provision of the Service does not imply any agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship between the Company and the Users.
While we endeavor to provide a secure and error-free Service, we do not warrant that the Service will always function securely and without errors.
We disclaim any responsibility for inaccurate Content posted in the Service by users, software, or equipment associated with the Service.
We are not responsible for inappropriate user conduct or interactions within or outside the Service, or for any issues caused by software or hardware related to the Service.
We are not liable for any loss or damage, including personal injury or death, resulting from the use of the Service, any Content available in the Service, or any interactions among users.
The Service is provided "as is," and we disclaim any warranty of non-infringement. We make no guarantee or commitment regarding any specific outcome that may result from your use of the Service, nor do we endorse any third-party advertisements, including the products or services advertised within the Service.
Our Service shall not be liable to you for any indirect, consequential, exemplary, incidental, special, or punitive damages or losses that may arise from your use of the Service. The Company's liability to you for any cause, regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the Service during your use of the Service.

Please be aware that certain jurisdictions may not permit the exclusion of specific warranties or the limitation or exclusion of liability for incidental or consequential damages. In such cases, warranties and liability will be limited to the fullest extent allowed by applicable law.

XI. Advertisements

By using the Service, you acknowledge and consent to the display of advertisements on the Service by us, our affiliates, or our third-party partners. We may also use the Content you provide for advertising purposes on our Service or the services of our affiliates and third-party partners. Additionally, any feedback you provide regarding any aspect of the Service may be used by us for any purpose without compensation to you.

The Service may contain links to third-party websites and services. However, we do not control or monitor these websites and services, and therefore, we cannot be held responsible for the content on these third-party websites and services. You bear sole responsibility for any interactions with advertisers on our Service. We shall not be held liable for any failure by an advertiser to provide any service or product that you may have ordered from them.

XII. Dispute Resolution

Any disputes related to this Agreement will be resolved through binding arbitration instead of litigation in a court (except for claims within the court's jurisdiction). All claims or disputes, regardless of their nature or the remedies sought, are subject to arbitration.

You agree to absolve the Service, its affiliates, and other related parties of any liability and indemnify them against any loss or claims made by any third party arising from or related to your use of the Service in violation of any provision or warranty in this Agreement.

By using the Service, you automatically accept and consent to all the provisions and warranties outlined in this Agreement. This Agreement constitutes the entire and exclusive agreement between you and the Service concerning your use of our website or mobile applications. The failure of the Service to exercise or enforce any right or provision in this Agreement shall not be considered a waiver of such right or provision.

The Application is intended for the personal use of the User and should not be used for any commercial activity unless expressly permitted by the Service. Unauthorized use of the Service will be investigated, and appropriate legal actions will be taken as necessary.

XIII. Contact Information

If you have any inquiries, claims, or complaints regarding this Agreement, please don't hesitate to reach out to us at [email protected].